FAQ
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If you receive a damaged or incorrect item, please contact our customer support team immediately. We will assist you with the return process and ensure you receive the correct item or a refund.
To cancel an order, please refer to our Cancellation Policy page for instructions. If the order has not yet been shipped, you can cancel it directly through your account or by contacting customer support.
Currently, Upwear primarily serves domestic customers. Please check our Shipping Policy page for the latest information on shipping options and regions we serve.
You can contact our customer support team via email, phone, or our online contact form. Visit our Contact Us page for more details.
We offer a convenient return policy. If you're not satisfied with your purchase, you can return it within a specified period. Please refer to our Return Policy page for detailed information.
Yes, you can track your order by entering your order number on our Track Order page. You will receive real-time updates on the status of your shipment.
We accept various payment methods, including credit/debit cards, eSewa, and other secure online payment options.
To place an order, browse our products, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Upwear is an online fashion platform offering a wide range of clothing, accessories, and more. We focus on providing a seamless shopping experience with sustainable and high-quality products.
